Suwan escalated the situation, and you can hear her raising her voice above mine, and said, 'At this point, if you keep calling us, it's considered assault. I don't understand why they didnt just say that I could not speak with Paul.

Suwan said he knew that I had been insisting that I speak with him about Suwan's treatment, and that I had to email him anyway. I insisted that I talk to the general manager Paul about Suwan's customer service.

She said 'anyone' can claim something is in their food.

Suwan shifted blame the entire time, and only apologized when i pointed out that she hadn't thus far. Seemingly, they threatened me to get rid me. I have a recording of my final interaction with them when I went in to get my refund for the food (which took days to get them to agree to). UPDATE: SUWAN AND BRIANA THREATENED TO CALL THE COPS ON ME FOR 'ASSAULT.' I have been crying all week and having sleep issues, unable to focus on my life. Will come back and recommend depending on next visit. If a no cell phone rule is in place for customers, it should also be included for staff. There were other conversations on speaker phone in the rest areas. She stayed on the phone for over 5 minutes and might have continued, I left due to the disturbance. 1 employee was on the phone in the salt sauna, on the phone with Direct Tv, how do I know? Because she was on loud speaker. Hot bath with minerals Heated floors Clean Cons: Employees were on cell phones, very disturbing. Pros: Many sauna options, ice room,salt room, oxygen room and more.

Gangnam spa groupon